Calum Stewart

CEO

Calum has primary responsibility for client relationships, business development and direction.

Calum founded Intuitus in 2002 following an earlier career in business development and project management with systems integration companies including IBM, ICL and Cap Gemini Ernst & Young. He has a deep understanding of the value of technology and IT due diligence in support of a broad range of financial and strategically-sponsored transactions, what is important to both the buyer and the seller when undertaking due diligence, and how these services need to be delivered. His due diligence experience dates back to services provided to Lloyds Bank at the time of its merger with TSB in 2000.

Calum has an Honours degree in Business Management and French from Loughborough University. He loves the mountains and his personal interests include hill walking, road cycling, skiing and golf.

Adrian Astley-Jones

CCO

Adrian is responsible for client relationships and business development at Intuitus.

Adrian's career in IT has spanned both corporate IT and early stage technology companies. He spent 9 years at Computacenter plc in a number of senior roles, latterly as Business Development Director, and then several years as an advisor and Non-Exec to a number of early stage technology companies helping them to commercialise their offerings and structure their growth plans. He focused most recently in the software, mobile and general technology sectors.

Adrian has an MA (Hons) in Political Science from the University of Dundee and a Master's degree from Strathclyde Business School. He is a keen rugby fan, plays golf and enjoys the wild parts of Scotland’s beautiful coastlines.

Garry Tough

Business Relationship Director

Garry joined Intuitus in 2014 and has led our work on over 200 engagements including buy-side transactions, sell-side, M&A, carve outs and portfolio value enhancement in the UK and the DACH region.  

Garry’s broad experience in technology and IT spans hardware, software, telecommunications and technology services since starting his career with ICL and then GE. He spent 9 years at Thus plc in a number of senior sales management roles including Sales Director reporting to the UK Board and overseeing a transition in the salesforce to a services-focussed business. Garry has also held several Country Manager positions for USA and UK based software services organisations, enabling them to build a presence and expand in Scotland.

Garry has a BA (Hons) in Commerce from Edinburgh Napier University and an MBA from the University of Stirling.

Alasdair Redmond

Technical and Digital Director

Alasdair has day-to-day responsibility for technology and client service delivery at Intuitus.

Alasdair has over 20 years of experience in technology leadership. He held leadership positions in a number of consultancies and systems integrators, prior to joining Convergys Corporation, a world leading BPO. As Global Vice President, he was responsible for all client facing technology solutions and services, creating value for leading global companies across a broad range of industries.

More recently Alasdair held a Group CIO role and was named to the UK CIO 100 in 2016 on the strength of the digital transformation he led. This work included research into the application of IoT (Internet of Things) and Machine Learning to enhance Education.

Alasdair has an Honours degree in Law from the University of Central Lancashire and in 2009 completed the Delivering Information Services programme at Harvard Business School. Outside of work Alasdair enjoys family life and the great outdoors.

Nancy Moore

Operations Director

Nancy has day-to-day responsibility for projects and client service delivery at Intuitus.

Nancy has an extensive knowledge of Retail Banking and the Life and Pensions industry, gained through a 28-year career in IT in blue chip financial institutions. An expert in defining technology strategies and development roadmaps, she brings significant experience in business and enterprise architecture disciplines.

Her 23-year career in Standard Life involved the delivery of strategic programme definitions, technology and capability roadmaps, high level target operating models, business and IT capability models and evaluations. Nancy then joined Tesco Bank to establish a strategic analysis function within IT. In 2015, Nancy acted as interim lead enterprise architect for Atom Bank, a new digital FinTech start up bank, where she was responsible for definition of its Strategic End State Architecture and development roadmap.

Outside of work, Nancy has a keen interest in art and literature, writes for a national archive and is enjoying bringing up her new puppy.

David Ford

Business Relationship Manager

David is responsible for client relationships and business development at Intuitus.

David has over 25 years’ experience in delivering business value from IT change. He is also a successful relationship manager who fully appreciates the importance of understanding our customer’s needs and delivering actionable business outcomes.

David has worked for Scottish Amicable, IBM and most recently Ceridian/SD Worx. He has a BSc (Hons) in Computer Science from Strathclyde University. David also enjoys squash, keeping fit and spending time with his family.

Douglas Eadie

Business Relationship Manager

Douglas is responsible for client relationships and business development at Intuitus.

Douglas started his career in IT with Nortel before moving to a billing software company, working with mobile network operators across EMEA and Asia. More recently, Douglas has spent over 10 years in various commercial management positions with Bitwise, a specialist software services company, working with some of the world’s technology leaders across a range of business sectors in Europe and the USA.

Douglas has a BSc (Hons) in Mathematical Sciences from Strathclyde University. He is an enthusiastic golfer and enjoys travelling with his family.

Jill Smith

Business Relationship Manager

Jill is responsible for client relationships and business development at Intuitus, with a particular focus on Intuitus' activities in Benelux and Southern Europe.

Jill has over 20 years experience in technology and client relationship management, with a focus on telecommunications and data centre technology in banking and finance.  Jill has worked for Thales, Virgin Media Business, Vodafone, and most recently for IBM.

Jill has a BA (Hons) in Business & Finance from Brunel University and enjoys martial arts and hillwalking.

Fiona Diack

Head of Marketing

Fiona is responsible for developing and implementing marketing strategy to support business growth at Intuitus.

Fiona joined Intuitus in 2018 after 13 years in B2B and partnership marketing, with a focus on the technology and financial services sectors. Fiona’s experience includes roles at FreeAgent, Lloyds Banking Group and Aberdeen Asset Management.

Fiona has an honours degree from the University of Edinburgh, a Professional Diploma in Marketing and is a member of the Chartered Institute of Marketing. Outside of work Fiona loves to travel. She also enjoys hiking, pilates and learning German.

Clarissa Rowe

Head of Quality

Clarissa has day-to-day responsibility for quality management and client service delivery at Intuitus.

Clarissa has over 20 years of international experience in business analysis, process definition and implementation, product design and project delivery. Beginning her career in the finance industry in Paris, she then moved to the US and spent several years as both a Program and Production Manager at Microsoft, managing all aspects of software creation from requirements analysis to delivery. Following her departure from Microsoft she worked as a consultant on a wide range of projects for corporate clients as well as for technology start-ups in Silicon Valley, and for non-profits and NGOs such as UNHCR.

Clarissa has widespread international experience, including many years living and working in both France and the US, and multiple missions to Africa and Asia. She is fluent in French.

Clarissa’s academic qualifications include an Honours degree from Oxford University. Outside of work she is kept busy with family life, but likes to travel and do outdoor activities whenever possible.

Rob Gibson

Managing Consultant

Rob is responsible for managing Intuitus’ due diligence teams through the delivery of client assignments.

Rob joined Intuitus following appointments as IT Director for various organisations. Prior to this he was a management consultant, managing assignments and delivering complex solutions to organisations across many sectors. Rob became expert in designing and delivering IT strategies to underpin business strategies. He is also expert in programme and project management delivery. In his earlier career Rob was an officer in the British Army, where he served in many operational theatres throughout the world.

Rob has an MSc in Advanced Information Systems Design from Cranfield University. He is a keen sportsman and has a particular interest in running, golf, offshore sailing and skiing, as well as being a qualified rugby coach and referee. He also enjoys playing the drums.

Mike Cessford

Managing Consultant

Mike joined Intuitus following a career of over 20 years as a senior Management Consultant focussed on M&A, Change and Programme Management. In addition, Mike has worked in interim management for over three years.

Working in the UK and Internationally, Mike is used to working with wide stakeholder groups, working with senior management teams and managing complex business problems. These £MM programmes have involved building new corporate capabilities in order to meet business and regulatory requirements, operational and organisational change, process improvement, and systems and data transition.

Mike is also a qualified ISO 9001 auditor and is accustomed to working with the disciplines of industry regulatory and operational standards / requirements. He also enjoys Ice Climbing, Mountaineering and Cycling.

Fiona Saunders

HR Manager

Fiona is responsible for the recruitment of Intuitus' highly successful and expert community of executive level consultants who provide technology due diligence and strategic advisory services to our private equity and corporate clients.

Fiona has a background in human resources and recruitment having working for Sun Life and Provincial Holdings, AXA and Guardian Royal Exchange.   

Fiona has an MA (Hons) degree in Sociology from the University of Aberdeen and is a member of the Chartered Institute of Personnel Management.

In her spare time Fiona enjoys cooking, keeping fit, walking her dog and travelling the world.

Rebecca Wilde

Consultant Community Manager

Rebecca manages Intuitus' consultant network community.

Rebecca recently graduated from the University of Bristol and has experience working in account management and administrative support roles.

Having recently located to Edinburgh, outside of work she enjoys finding out about the history of the city and has a keen interest in film and art.

Lenore Kennedy

MI and Reporting Analyst

Prior to joining Intuitus in 2016, Lenore ran her own online holiday letting business in Edinburgh for many years.

Originally from Canada, Lenore graduated from the University of Waterloo (Canada) with a Bachelor of Mathematics. She has worked in a variety of software companies in the UK holding roles from software programmer, business analyst and technical support. Lenore brings a wealth of experience to her role from project administration, systems management and client management.

Outside of work, Lenore enjoys walking and going to her morning spinning classes.

Susanna Mieskonen

Delivery Support Manager

Susanna manages our Delivery Support team at Intuitus and co-ordinates the PMO of our client projects.

Prior to joining Intuitus in 2014 Susanna had been working in technical support roles supporting B2B and B2C clients in a call centre operation.

Susanna is originally from Finland but has been living in Scotland for several years; she carried out her Masters degree at Glasgow University.

Adeline Childs

Delivery Support Administrator

Adeline works within our Delivery Support team. Prior to working at Intuitus, Adeline studied maths at Glasgow University and completed her Masters in Mathematical Biology. She has a keen interest in technology and enjoys coding in her spare time. Outside of work, Adeline can often be found walking her dog Watson or knitting.

Calum Purdie

Senior Business Relationship Associate

Calum supports the Business Relationship Managers with all transaction and client activity at Intuitus.

Calum has experience working in client support at a web development and marketing firm as well as having held positions within accounting and business advisory.

He graduated from Edinburgh University in MA (Hons) Business and Accounting. In his spare time Calum likes to participate in sport and has a keen interest in politics and current affairs.

Josephine Tipper

Business Relationship Associate

Josephine supports the Business Relationship Managers with all transaction and client activity at Intuitus.

Prior to Intuitus, Josephine worked in several early stage start ups based in Edinburgh. She holds an Honours Degree in History of Art from Edinburgh University and recently completed an Accelerated Law Degree from Glasgow University.
Outside of work Josephine enjoys travelling, attending concerts and exploring art galleries. 

 

Sean Nugent

Business Relationship Associate

 

Sean supports the Business Relationship Managers with all transaction and client activity at Intuitus.

Originally from Northern Ireland, Sean moved to Edinburgh in 2012 to attend university. He has also spent time living abroad in Germany and Spain. Sean holds an MA (Honours) degree in Business Management from the University of Edinburgh.

In his spare time, Sean enjoys running, learning languages, and gardening.

Thomas Exton

Business Relationship Associate

Tom supports the Business Relationship Managers with all transaction and client activity at Intuitus.

Originally from Australia, Tom moved to Edinburgh in 2010. Previous to Intuitus, Tom worked as a Project Analyst in financial services and has experience in both Business Development/Technology roles in the Philippines and Utah.

His qualifications include a BA (Honours) degree in International Business and Economics from the University of Strathclyde. Outside of work, Tom enjoys playing the drums with his band and cycling and running in his free time. 

Peter Robinson

Finance Director

Peter advises Intuitus on financial management and governance.

Peter is a Chartered Accountant (ICAEW) with more than 25 years’ experience in a wide variety of sectors both in the UK and overseas. Working with a client portfolio of entrepreneurial companies in Scotland, Peter is driven by team success, efficiency of operation and strategic focus.

Outside of work, Peter is an avid sports fan and an enthusiastic cook, barista, world traveller and Scottish craft gin taster.

Frank Carter

Special Adviser

Frank Carter has recently joined Intuitus as a Special Adviser. He brings a wealth of experience from the Private Equity and Corporate worlds both in the UK and overseas. Frank is an adviser to KPMG, having recently retired from the partnership after more than 30 years with the firm.

One of the founding members of KPMG's Corporate Finance business, Frank was Head of Mergers and Acquisitions, London and UK Head of Financial Sponsor Coverage. He has worked extensively overseas, including running the KPMG Corporate Finance practice in France for three years.

Frank was educated in Scotland and graduated from Heriot-Watt University with a degree in Accounting and Finance in 1983. He is a Fellow of the ICAEW and a member of its Corporate Finance Faculty and, in 1999, completed the PMD Executive Management Programme at Harvard Business School.

He is also Non-Executive Chairman of AIM listed Search and Selection business, Norman Broadbent Group plc, a Board Member and Trustee of the National Literacy Trust and a Freeman of the City of London.

Download Case Study

Summary

Intuitus undertook an IT due diligence assessment of Aspen Pumps ahead of 3i’s investment in February 2015, which confirmed management’s thinking that a new ERP system was required. Intuitus was subsequently engaged by Aspen Pumps to lead the selection of a new ERP system and then to provide expert oversight during the implementation phase to ensure the system went live on time and within budget.

The Client

Aspen Pumps is the market leader in the design, manufacture and distribution of specialised pumps which remove condensate water from air conditioning and refrigeration systems. Based in Hailsham, Sussex, and established in 1992, Aspen Pumps has a strong international presence, with its products available in over 100 countries.

Challenges

As a fast-growing global organisation, Aspen Pumps is focused on innovation, quality and the development of new products. Aspen Pumps was a single stand-alone entity with a legacy ERP system that was adequate for supporting its UK-centric operations. The ERP system was not agile enough for the business to help realise synergies from its ambitious growth strategy. The growing logistical complexity as a result of this expansion meant that the business needed to formalise its end-to-end processes in order to maintain a stable platform and deliver coherent management insight of operations across the Group.

Due diligence undertaken by Intuitus had confirmed that a new ERP system was required. However, due to a lack of bandwidth within Aspen’s internal team it was recognised that external support was required to support the ERP selection and implementation project.

How we helped

Aspen Pumps appointed Intuitus to provide relevant expertise for the selection of a suitable ERP system, and expert, objective oversight and advice to key stakeholders during the implementation of the new system.

Intuitus consultant Bob Townsley undertook the work. With a long and successful track record in advising supply chain-dependent organisations and in leading the specification and selection of new ERP systems, Bob was tasked with selecting an ERP solution that was geared towards best business practice, with minimal risk and disruption to the business, as well as being quick to implement.

Bob worked closely alongside Jonathan Phillips, Aspen Pumps’ Group Business Systems Manager and Project Manager for the ERP implementation project, to firstly establish a target business model, and then specify, select and implement an ERP system that would fully support the delivery of such a business model.

The new ERP system went live in January 2017 – just 180 days from the first meeting between Aspen Pumps and its ERP implementation partner. “Over the last 25 years I’ve been involved in many ERP system implementations, but this was certainly the fastest,” says Bob Townsley. “Implementation within such a tight timeframe would never have been possible without the active support and sponsorship of Aspen Pumps’ senior management team.”

From the outset business processing became more structured, with electronically-driven purchase orders replacing the previous paper system, allowing the organisation to improve its stock control.

“We’ve gone from having business transaction processing that wasn’t integrated or reliable to an ERP system that has joined up processes and provides management with a single source of truth,” says Jonathan Phillips.

“Our staff now have the information they need readily available, whereas previously they had to spend a substantial amount of time chasing the data that was required. Around 70 members of staff now regularly use the new system – an increase in users of 180% compared to the previous ERP.”

“The rapid implementation of the system was reliant on a multi-disciplined task force,” Jonathan continues. “Intuitus provided the expertise and objective oversight that was required to support the internal team and guide the decision-making process amongst the senior management team.”

Results, Return on Investment and Future Plans

“In implementing a new ERP system Aspen Pumps has been able to reduce administration time and costs, improve efficiency across all day-to-day business operations, ensure optimal stock levels and improve customer fulfilment,” says Bob Townsley.

“The new ERP system has provided Aspen Pumps with a theoretical stock warehouse for the whole of Europe. We now have the opportunity to expand the business into European subsidiaries, which just wasn’t possible using the previous system,” says Jonathan Phillips.

To find out more about Intuitus' Systems and Supplier Selection and Programme Assurance services get in touch.

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